'Serving Palestine Refugees More Effectively—Strengthening the Management Capacity of UNRWA' describes the Agency’s organizational development process for 2006-09. This document has been written for the management and staff of UNRWA and its external stakeholders, including hosts and donors. Consultations on a draft were held in June 2006 with the members of UNRWA’s Advisory Commission (AdCom) and with focus groups of UNRWA staff.
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The UNRWA Evaluation Division operates under the norms and standards set by the United Nations Evaluation Group (UNEG). The UNEG promotes the independence, credibility and usefulness of the evaluation function and evaluation across the UN system, to advocate for the importance of evaluation for learning, decision making and accountability, and to support the evaluation community in the UN system and beyond.
The OECD is one of the pioneering organizations in evaluation and their valuable publications are particularly helpful in understanding the concepts and good practices of evaluation. Those documents can be found on the OECD's website here: