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This Directive sets out the reference framework of the Department of Internal Oversight Services (DIOS) of UNRWA.
The evaluation policy was updated in 2016 to take into account the changed instituational arrangements and the development of the evaluation function in UNRWA.
'Serving Palestine Refugees More Effectively—Strengthening the Management Capacity of UNRWA' describes the Agency’s organizational development process for 2006-09. This document has been written for the management and staff of UNRWA and its external stakeholders, including hosts and donors. Consultations on a draft were held in June 2006 with the members of UNRWA’s Advisory Commission (AdCom) and with focus groups of UNRWA staff.
Those are links to external website and UNRWA is not responsible for any parts of their contents.
The UNRWA Evaluation Division operates under the norms and standards set by the United Nations Evaluation Group (UNEG). The UNEG promotes the independence, credibility and usefulness of the evaluation function and evaluation across the UN system, to advocate for the importance of evaluation for learning, decision making and accountability, and to support the evaluation community in the UN system and beyond.
- UNEG Framework for Professional Peer Reviews of the Evaluation Function of UN organizations
- UNEG Ethical Guidelines
- Standards for Evaluation in the UN System
- Norms for Evaluation in the UN System
- UNEG Strategy Introduction
- UNEG Strategy 2014-2019
- Integrating Human Rights and Gender Equality in Evaluations
- UNEG Handbook for Conducting Evaluations of Normative Work in the UN System
The OECD is one of the pioneering organizations in evaluation and their valuable publications are particularly helpful in understanding the concepts and good practices of evaluation. Those documents can be found on the OECD's website here:
Other evaluation resources
American Evaluation Association
International Development Evaluation Association
World Bank (Independent Evaluation Group)
Evaluation Cooperation Group
European Evaluation Society
International Organization for Cooperation in Evaluation
- Who We Are
- What We Do
- Where We Work
- UNRWA Fund